Deficiency Records for Consulate Health Care of Norfolk
Updated as of November 01, 2017
This is not the most recent data for Consulate Health Care of Norfolk. For the most recent information, click here.
A list of the most recent deficiencies for Consulate Health Care of Norfolk. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.
| Deficiency | Type of Deficiency | Deficiency Date | Date Corrected | Resulted from a Complaint? |
|---|---|---|---|---|
| Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | Health | 2017-06-08 | 2017-07-14 | N |
| Dispose of garbage and refuse properly. | Health | 2017-06-08 | 2017-07-14 | N |
| Honor a residents' rights as a residents of the nursing home, free of coercion and reprisal, and as citizens or residents of the United States. | Health | 2017-06-08 | 2017-07-14 | Y |
| Provide housekeeping and maintenance services. | Health | 2017-06-08 | 2017-07-14 | Y |
| Allow residents the right to participate in the planning or revision of care and treatment. | Health | 2017-06-08 | 2017-07-14 | Y |
| Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions. | Health | 2017-06-08 | 2017-07-14 | Y |
| Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. | Health | 2017-06-08 | 2017-07-14 | Y |
| Provide activities to meet the interests and needs of each resident. | Health | 2016-06-02 | 2016-07-05 | N |
| Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. | Health | 2016-06-02 | 2016-07-05 | N |
| Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. | Health | 2016-06-02 | 2016-07-05 | N |
| Have a program that investigates, controls and keeps infection from spreading. | Health | 2016-06-02 | 2016-07-05 | N |
| Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. | Health | 2016-04-01 | 2016-04-22 | Y |
| Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | Health | 2015-07-02 | 2015-08-12 | Y |
| Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. | Health | 2015-07-02 | 2015-08-12 | N |
| Review or revise the resident's care plan after any major change in physical or mental health. | Health | 2015-07-02 | 2015-08-12 | N |
| Ensure each resident receives an accurate assessment by a qualified health professional. | Health | 2015-07-02 | 2015-08-12 | N |
| Allow residents the right to participate in the planning or revision of care and treatment. | Health | 2015-07-02 | 2015-08-12 | N |
| Ensure that residents receive proper treatment and assistive devices to maintain their vision and hearing. | Health | 2015-07-02 | 2015-08-12 | N |
| Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. | Health | 2015-07-02 | 2015-08-12 | N |
| Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | Health | 2015-07-02 | 2015-08-12 | Y |
| Ensure services provided by the nursing facility meet professional standards of quality. | Health | 2015-07-02 | 2015-08-12 | Y |
| Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse. | Health | 2015-07-02 | 2015-08-12 | Y |
| Keep accurate, complete and organized clinical records on each resident that meet professional standards. | Health | 2015-07-02 | 2015-08-12 | Y |
